PRIVACY POLICY

Effective Date: [23-07-2024]

1. Introduction

Lumens MEP (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://lumens-mep.com/ or interact with us in other ways.

2. Information We Collect

Personal Information:

  • Contact Information: When you reach out to us or request information, we may collect your name, email address, phone number, and other contact details.
  • Transactional Information: Information related to any purchases or services you request from us.

Non-Personal Information:

  • Usage Data: Information about how you use our website, including IP addresses, browser types, and browsing activities.

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services.
  • Communicate with you, including responding to inquiries and sending updates.
  • Process transactions and fulfill orders.
  • Improve our website and services.
  • Conduct marketing and promotional activities (with your consent).

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, privacy, safety, or property.

5. Data Security

We use various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and request copies of your personal information.
  • Request corrections to any inaccuracies.
  • Request the deletion of your personal information where applicable.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. You can manage your cookie preferences through your browser settings.

8. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: +971 50 398 7487 or sales@lumensgroups.com